WhatsApp Business Management Platform

Your team on WhatsApp.
Organized and automatic.

HeyChat brings every WhatsApp conversation in your business into one dashboard. Built-in AI, automatic tickets, bookings and multi-role teams.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

Start for free See what it does
app.heychat.it
Lucia Rossi
Lucia Rossi
I'd like to book a table
1
Marco Conti
Marco Conti
Appointment confirmed ✓
Dental practice
Bianchi Dental
Urgent appointment tomorrow?
2
Giulia Verdi
Giulia Verdi
Blow-dry on Saturday?
Good evening, I'd like to book a table for 4 on Saturday night 🍽️
Good evening Lucia! On Saturday we have 8:00pm and 9:30pm free. Which would you prefer?
✦ AI reply
8:00pm is perfect, 4 adults
Done! Booked for Saturday 21 June at 8:00pm, 4 people. See you Saturday! 🎉
∞
Chats handled at once
3s
Average AI response time
100%
Configurable from the dashboard
24/7
Running without a break
🎯 You do your job. HeyChat handles the rest.

Find your industry.
See what changes with HeyChat.

Every trade has its daily headaches. HeyChat knows them all. Click your industry to see how.

🍽️
Food & Drink
Restaurants, pizzerias, bars, ice cream shops, bakeries, catering
→ Learn more
💇
Beauty & Wellness
Hair salons, beauty therapists, spas, wellness studios, tattoo artists
→ Learn more
🔧
Home & Trades
Plumbers, electricians, painters, heating & cooling, cleaning
→ Learn more
🏥
Health & Medical
Doctors, dentists, pharmacies, clinics, care homes, vets
→ Learn more
🏋️
Sport & Fitness
Gyms, pools, padel, tennis, swim schools
→ Learn more
🐾
Pets & Animal Care
Grooming, pet shops, boarding, trainers
→ Learn more
🏨
Hospitality & Travel
Hotels, B&Bs, guesthouses, campsites, beach clubs, agencies
→ Learn more
🎉
Events & Nightlife
Venues, nightclubs, function rooms, escape rooms
→ Learn more
🛍️
Retail & Shops
Clothing, cosmetics, jewelry, food shops, florists
→ Learn more
🚗
Automotive
Dealerships, garages, body shops, tire shops, car washes
→ Learn more
🚐
Transport & Mobility
Private hire, taxis, car rental, airport transfers
→ Learn more
🏢
Professional Services
Lawyers, notaries, accountants, real estate, architects
→ Learn more
📚
Education & Culture
Schools, courses, driving schools, academies, dance, music
→ Learn more
🌐
Digital & E-commerce
E-commerce, online sales, marketplaces, dropshipping
→ Learn more
🍽️

7pm. Phone ringing, hands full.
The table for six just booked somewhere else.

Service has started, the room is full, one hand on the pan and the other reaching for the phone. By the time you call back it's two hours later: they've booked somewhere else, and there goes your Saturday night table.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Self-service table booking — the guest picks the date, time and party size. HeyChat checks and confirms. All you see is the room filling up.
  • Answers "do you do gluten-free?" at 11pm, mid-service, while you're plating up. Menu, allergens, vegetarian: all ready.
  • Automatic reminder before the booking — fewer no-shows, fewer empty tables, more takings at the end of the night.
  • Cancellations and deposits handled — last-minute cancellations pay. HeyChat does it for you, no arguments.
  • Catering and group quotes — menus, prices, quick confirmations. Leads closed while you're on the pass.
The average restaurant wins back 2 tables a day that used to be lost on the phone.
Over 30 days that's 60 extra covers.
Start your 7-day free trial → See pricing
💇

You're mid-shampoo.
Three clients just booked with the salon down the road.

Your hands are in the shampoo, the phone is buzzing on the counter. By the time you pick it up two hours have gone, the client has booked elsewhere and you've lost a €40 cut. It happens ten times a day.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Self-service booking — the client messages, HeyChat offers the free slots, confirms the appointment and writes it in the diary. You keep cutting.
  • Answers "what time do you open?" at 11pm, on a Sunday, on a public holiday. Without you touching your phone.
  • Automatic reminders before the appointment — fewer gaps in the diary, fewer clients who "forgot".
  • Built-in team management — sends each booking to the right stylist, respecting everyone's shifts and time off.
  • You step in only when it matters — every chat in one dashboard, take over the conversation with one click.
The average salon wins back 8-12 hours a week spent on the phone.
A whole day handed back to you. Every week.
Start your 7-day free trial → See pricing
🔧

You're under a sink.
The phone rings. There goes the job of the month.

Your hands are covered in grease, you're in a cellar, on a roof, inside a fuse box. You can't answer. The customer with the leak finds another plumber on Google in seconds. You find out three days later, when they stop replying.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Answers emergencies 24/7 — the customer with a midnight leak doesn't slip away any more. HeyChat takes the job and queues it for you.
  • Collects address, photos and a description of the fault before you even open your phone. By the time you arrive you know what to bring.
  • Automatic standard quotes — call-out fee, basic materials, time slot. No more "how much will it cost?" ten times a day.
  • Your job calendar always with you — what's on today, what's on tomorrow, where you need to be. No more scraps of paper on the dashboard.
  • Appointment reminders for the customer — fewer wasted trips, less time lost at a locked gate.
The average tradesperson stops losing 3-4 emergency jobs a week to the competition.
That's 12-15 extra jobs a month.
Start your 7-day free trial → See pricing
🏥

Twenty calls a day, all asking
"what time are you open tomorrow?"

Reception spends half the day answering the same 5 questions: opening hours, collecting results, how to prepare for a test, whether it's covered, what a visit costs. The people who actually need an appointment wait on hold or hang up.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Automatic clinical and admin FAQs — hours, test preparation, collecting results, paperwork. Consistent answers, always available.
  • Bookings and rescheduling — the patient picks a free slot, HeyChat confirms and reminds. All you see is a full diary.
  • Reminders with visit preparation — "no food after 10pm tonight", "bring your health card". Cuts missed appointments by up to 60%.
  • Keeping families informed in care homes — updates for relatives, visiting hours, fees, events. All logged, no misunderstandings.
  • Escalation to the doctor only when needed — emergencies and clinical questions reach you, HeyChat handles all the rest.
A practice frees up 3-4 hours a day at reception.
Which goes back to its real job: looking after patients.
Start your 7-day free trial → See pricing
🏋️

9pm. Twelve messages:
"any courts free tomorrow?"

Everyone asks if there's space, what time, with whom, on which court. You keep it all in your head while you're running a lesson, cleaning the changing rooms, counting the takings. Answer late and they book the centre across town.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Court and lesson booking 24/7 — slot, duration, equipment. The customer picks, pays the deposit, the diary fills itself.
  • Answers "I've forgotten the door code" at 6:30 in the morning, while you're still asleep.
  • Memberships and renewals — renewal reminders, package details, an always-current price list.
  • Match confirmations and group line-ups — who's playing, with whom, on which court. No more chaotic group chats.
  • Broadcast new classes and offers — segmented announcements: members only, padel only, advanced level only.
The average padel centre fills +3 hours of bookings a week
that used to be lost to unanswered messages.
Start your 7-day free trial → See pricing
🐾

One hand on a German Shepherd, one on the dryer.
The phone rings. There goes the next slot.

Hands full of shampoo, a half-washed dog. Another owner messages you on WhatsApp. By the time you finish you've already lost them — they've found a groomer who "actually replies". You hear about it the next day, with two weeks of empty diary ahead of you.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Bookings with a pet profile — breed, size, last wash, coat issues. All collected before the appointment.
  • Vaccination and flea treatment reminders (for vets and pet shops). Loyal customer, healthy animal, recurring revenue.
  • Product catalog in chat — the customer asks about a specific food, HeyChat shows the price and stock, books the collection.
  • Boarding and holiday management — dates, weight, diet, medication. No more loose sheets of paper before the holidays.
  • Smart waiting list — when a slot frees up at short notice, HeyChat messages the customers on the list.
The average grooming salon stops losing 5-6 bookings a week
to competitors, purely through radio silence.
Start your 7-day free trial → See pricing
🏨

Guests messaging at 3am from halfway across the world.
You're asleep. They book the place next door.

Most of your guests write from different time zones, in different languages, with the same basic questions: is breakfast included, is there parking, are pets allowed. Reply eight hours later and they've already booked the B&B next door. Or gone to Booking, which takes 18%.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Replies in English, Italian, German, French and Spanish — 24/7, on check-in, parking, pets, breakfast and day trips.
  • Direct bookings without Booking.com — no more 15-18% commission. The guest books in chat, pays, confirms.
  • Pre-check-in over WhatsApp — documents, arrival time, special requests. By the time they arrive they're already checked in.
  • Smart upselling — breakfast in the room, airport shuttle, excursions. HeyChat offers it at the right moment.
  • Automatic post-stay reviews — a Tripadvisor/Google reminder after check-out. Your reputation builds itself.
The average B&B cuts Booking commission by 30-40% within six months,
bringing reservations back into the chat.
Start your 7-day free trial → See pricing
🎉

Saturday night, 200 people at the door.
Your voice is gone — and 50 more are messaging.

You're in the middle of the chaos: letting people in, running the VIP entrance, checking tickets. WhatsApp is going off: "is there still room?", "how late can we get in?", "any tickets for tonight?". You haven't got a free hand. The ones at home decide to stay at home.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Ticket and table sales in chat — the customer picks the event and the table, pays the deposit. All before the doors open.
  • Live guest lists — the staff on the door check the list from the dashboard, without calling you.
  • Answers "how late can we get in?" during the event, while you're in the booth or on the VIP door.
  • Segmented broadcasts for upcoming events — announcements for regulars, VIPs, groups. No spam, no WhatsApp ban.
  • Function room quotes — available dates, time slots, capacity, price lists. Leads ready in one click.
The average venue wins back 8-10 admissions a night
that used to be lost to messages nobody read during service.
Start your 7-day free trial → See pricing
🛍️

Someone waiting to pay, shelves to restock,
and on WhatsApp: "do you have my size?"

You're behind the counter, the supplier is waiting, there are people waiting to pay. The usual questions land on WhatsApp: "do you have the red one in a 42?", "do you ship?", "are you open on Sunday?". Reply two hours later and the customer is already with whoever answered first.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Answers on product availability — size, color, model, price. Connected to your stock system if you need it.
  • Product showcase in chat — up-to-date catalogs, photos, prices, click-to-order. The customer chooses, reserves, collects.
  • Reserve items in store — "can you put the 38 aside for me" becomes automatic. You stop answering the same question 20 times.
  • Personalized broadcast offers — sales, new arrivals, lookbooks. Segmented by customer, size and favorite brand.
  • Built-in loyalty program — discounts, early access to collections, event invites. Loyalty without an app.
The average shop turns 25% more WhatsApp messages into store visits
that used to be lost in unread chats.
Start your 7-day free trial → See pricing
🚗

You're under a car on the lift.
Six customers waiting on a reply. All good.

One car on the lift, one waiting for a diagnosis, one to road-test. On WhatsApp six people are asking for quotes, availability, "how much for a service?". You reply when you can. They go to the dealership next door, where someone answers straight away.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Automatic standard quotes — servicing, tires, inspection, cleaning. Clear price ranges, consistent answers.
  • Workshop appointment booking — day, time, job. HeyChat confirms and reminds. The workshop always runs full.
  • Repair status updates — "is the car ready?" becomes an automatic reply with photos. Customer informed, phone free.
  • Used vehicle catalog in chat — model, year, mileage, price. The customer looks, books a viewing, arrives ready.
  • Service and inspection reminders — the customer stops forgetting. Recurring revenue, guaranteed.
The average garage fills +15% more slots a week
that used to stay empty because messages went unanswered.
Start your 7-day free trial → See pricing
🚐

You're driving.
The phone rings. There goes the €80 fare.

You're at the wheel, out on the road, with a passenger on board. On WhatsApp someone asks for a transfer at 5 tomorrow morning. You can't reply until you stop. Three hours later they've booked another driver — and they won't ask you for the next trip either.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Self-service ride booking — time, addresses, passengers, luggage. HeyChat confirms and works out the fare.
  • Answers while you drive — "how much from X to Y?", "are you free tomorrow?", "do you do airport transfers?". Never a missed reply again.
  • Ride reminders for the customer — time, address, vehicle, driver. No more "sorry, where are you?".
  • Dynamic night and holiday rates — consistent pricing, no arguments about the fare on arrival.
  • Automatic post-ride reviews — Google, Trustpilot. Your reputation grows while you work.
A single driver wins back 8-10 rides a week
that used to be lost simply because you can't reply at the wheel.
Start your 7-day free trial → See pricing
🏢

You're in court.
A new client has been waiting four hours. You've lost them.

You're at the courthouse, with a client, in a meeting. The prospect messages you on WhatsApp asking whether you take on new cases, what a first consultation costs, whether you're available. By the time you reply that evening, they've booked with another firm.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Answers "do you handle this kind of case?" 24/7, with precise information on the firm's areas of practice.
  • First consultation booking — slot, fee, office, documents to bring. The prospect arrives prepared.
  • Document deadline reminders — the client stops missing filing dates. You stop chasing anyone.
  • Filters for quality leads — HeyChat gathers the basics (type of matter, urgency, budget) before anything reaches you. Only serious enquiries land on your desk.
  • Compliant, professional replies — nothing improvised, everything in the firm's tone of voice.
The average firm closes 30% more first consultations
by replying within 5 minutes instead of 5 hours.
Start your 7-day free trial → See pricing
📚

Sign-ups are open. 80 parents asking questions.
Answers? Not today.

You've opened sign-ups, the Instagram post is working, 80 messages a day come in: prices, schedules, levels, certifications, what to bring. The office can't keep up. Undecided parents give up. You lose sign-ups that were practically yours already.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • Automatic sign-up FAQs — schedules, prices, course length, levels, certifications. The office never gets swamped again.
  • Trial lesson booking — the prospect picks a day, gets confirmed and reminded. All you see are trials in the diary.
  • Installments and recurring payments — automatic reminders, a payment link. Fewer chasers, less awkwardness.
  • Group messages to parents and students — events, recitals, materials, schedule changes. Without chaotic group chats.
  • Next term in one click — "would you like to renew?" when the course ends. Retention without the effort.
The average school closes +40% more sign-ups
by replying in 2 minutes instead of 2 days.
Start your 7-day free trial → See pricing
🌐

Your store never closes.
You do.

Your online store sells around the clock, but your customer service doesn't. Stuck orders, doubts about sizing, "where's my package", returns and exchanges. Emails go to spam, the website chatbot answers nonsense. The customer abandons the cart and goes to Amazon.

Someone who works for you 24 hours a day.
Never asks for time off. Always in a good mood.
That's HeyChat.

  • 24/7 customer service in chat — order tracking, product info, address changes, returns. All over WhatsApp.
  • Abandoned cart recovery — a personalized message with a direct link. Bring them back while you sleep.
  • Product showcase and checkout in chat — the customer browses, chooses and pays without leaving WhatsApp.
  • Smart broadcast offers — segmented by customer, product viewed, last purchase. No WhatsApp block.
  • Integrates with your store — Connect HeyChat to your Shopify store to answer questions on orders, products and shipping automatically (optional addon, see pricing).
The average online store recovers 18-25% of abandoned carts over WhatsApp
against 0.5% with traditional email.
Start your 7-day free trial → See pricing
⚡ Inside the dashboard

Everything you need,
in one place.

No more 10 open tabs, scattered notebooks and spreadsheets. HeyChat brings chats, calendar, team and catalog into the same dashboard.

🤖 The brain Works in your place, even while you sleep
✨
Built-in AI Agent
Answers 24/7 from your knowledge base. It knows your hours, prices, services and house rules. It doesn't improvise, doesn't slip up, doesn't lose its temper.
⚙️
Automations
Rules made to measure: auto-replies, escalation to the team, notes on chats, ticket categorization. Set it up once, it works forever.
🗓️ The daily work What you do every morning, done properly
🎯 The heart of HeyChat
Unified chat dashboard
Every conversation across your channels, grouped, labeled and ready to act on.
💬
📅
👥
🎫
🏪
⚙️
Chats (12)
LR
Lucia Rossi
Can I come at 4pm?
2
MC
Marco Conti
Thanks so much!
GV
Giulia Verdi
What time do you open?
1
SB
Bianchi & Co.
Confirming my appointment
AF
Anna Ferri
Great, see you tomorrow
LR
Lucia Rossi
● online
Hi! Can I come at 4pm tomorrow for a cut?
Of course, Lucia! Marco is free tomorrow at 4:00pm. Shall I confirm?
Yes please, thank you!
Appointment confirmed ✓ See you tomorrow!
📅
Calendar
Day/week/month view. Drag & drop. Filter by staff member.
✅
Bookings
Customers book themselves over WhatsApp. All you see is a full diary.
🎫
Tickets
Requests tracked with statuses, categories, priorities and due dates.
🔔
Reminders
Automatic alerts before the appointment. Fewer gaps in the diary, more takings.
💻
Website chat
One snippet on your site and visitors write to you from there, without hunting for a number. The conversations land in the same panel as all the others.
➡️
Forward messages
Forward messages between chats with one click, no copying and pasting.
🏢 Your business Team, sales and communication, made to measure
👥
Team & Users
Multi-user with admin/operator roles. Everyone sees only what they need to see.
🏪
Showcase
A product and service catalog available inside the chat. The customer looks, chooses, books.
📣
Broadcast
Bulk sends segmented by group, label or category. Without getting you banned.
COMING SOON

Google Calendar sync

WhatsApp bookings are already live from the Starter plan on: the AI checks availability, offers the free slots and confirms right there in the chat. Coming next, sync with external calendars (Google Calendar and others), so your appointments show up outside HeyChat too.

COMING SOON

Staff commissions

Roles and permissions for your collaborators are already available in the dashboard. Coming next, automatic tracking of commissions and incentives for whoever closes a sale or a booking from the chat.

Pricing
Simple and transparent
Pick the plan that fits your business. No hidden costs, cancel whenever you like.
LIGHT
€35/month
For freelancers and small businesses just starting out.
  • 1 WhatsApp number
  • 1 user
  • Built-in AI
  • Appointment calendar (manual management)
  • Product showcase
  • ~200 conversations/month included
  • Email support
Get started
Starter
€59/month
For a small team.
  • Everything in LIGHT, plus:
  • WhatsApp bookings (AI assistant)
  • Reply suggestion assistant ✨
  • 1 WhatsApp number
  • 3 users
  • Automatic tickets
  • Contact CRM
  • ~330 conversations/month included
  • Priority email support
Get started
Most popular
Business
€99/month
For established teams with several numbers and automations.
  • Everything in STARTER, plus:
  • 3 WhatsApp numbers
  • 5 users
  • Advanced multi-model AI
  • Automations with AND/OR logic
  • Scheduled broadcast
  • Full CRM + sales notes
  • Priority WhatsApp support
Get started
Enterprise
Custom
A white-label solution for agencies and resellers.
  • Unlimited numbers
  • Isolated multi-tenant per client
  • Custom white label
  • Self-service client onboarding
  • Dedicated SLA
  • Custom API integration
Contact us
HeyChat for Shopify
+€40/month
Add to any plan. Automatically answer questions on product availability, prices, variants and order status with shipment tracking — without checking anything by hand.
Get started

Ready to get started?

See how HeyChat changes the way your business runs WhatsApp. Tell us about your situation — we reply within 24 hours.

Email us Go to the demo →